Job Title: Broker Support Specialist

Location: Park Ridge, NJ

Job Type: Full-Time or Part-Time

Position Overview: We are seeking a detail-oriented and proactive Broker Support Specialist to join Consolidated Human Resource ( “CHR”). The ideal candidate will be responsible for managing employee benefits programs, ensuring compliance with regulations, and providing exceptional support to employees regarding their benefits inquiries.

 Key Responsibilities:

• Administer employee benefits programs, including health insurance. Retirement plans and wellness initiatives are a plus.
• Serve as the primary point of contact for employees regarding benefits-related questions and issues.
• Conduct benefits orientation sessions for new hires and provide ongoing education about available benefits.
• Maintain accurate records of employee benefits enrollments, changes, and terminations.
• Collaborate with insurance carriers and vendors to resolve issues and ensure timely processing of claims.
• Monitor compliance with federal and state regulations related to employee benefits.
• Assist in the annual benefits renewal process, including gathering data and preparing reports.
• Analyze benefits data and trends to recommend improvements or changes to programs.
• Support the HR team with special projects and initiatives as needed.
• Collaborate with external benefits providers to ensure high-quality service delivery. Negotiate contracts and manage relationships with vendors to optimize benefits
• Conduct regular analysis of benefits programs to assess their effectiveness and competitiveness. Prepare reports and presentations for management to support decision-making processes.
• Maintain up-to-date knowledge of federal, state, and local benefits regulations. Ensure that all benefits programs comply with applicable laws and regulations and implement necessary changes to maintain compliance.

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Life/Health license a plus
• 3 years of experience in benefits administration.  
• Strong knowledge of employee benefits and applicable laws and regulations (e.g., ACA).
• Excellent communication and interpersonal skills.
• Proficient in HRIS and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to handle sensitive information with confidentiality.

 What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.